My enrollment confirmation and temporary ID card has arrived from United Healthcare. That leaves the loose end that Blue Cross will automatically renew my policy for 2016 if I don’t tell them to not renew me.<\/p>\n
So this morning at 10 AM, I called BCBS Customer support and the computer\/phone maze urged me to have a call back – if I stayed on the line, I could expect at least a 25 minute! wait due to heavy call demand. I stayed on the line. My call was answered in less than a minute.<\/p>\n
After explaining the situation, I was informed because I pay by bank draft, she could not do anything until the payment for December has cleared. I stated that was unreasonable and that I would be calling the State Insurance Commission if she could not come up with a better answer. She called my bluff.<\/p>\n
I called the State Insurance Commission in Raleigh, and my phone call was immediately answered. The guy who answered did some uh-huh’ing, but otherwise basically showed no interest in getting involved. None of that was unexpected. <\/p>\n
So I’ll wait until Friday and call back and enter round 2 of the fight to disconnect from Blue Cross.<\/p>\n
Delta Dental sent their paperwork to arrange drafting my bank account. The “pay online” link from healthcare.gov returns an “unknown error”. Their process seems to be to fill out a form by putting numbers in boxes and putting it inside an envelope (none was provided) and send it via postal mail in order to be keypunched by a data entry clerk. What year is this?<\/p>\n","protected":false},"excerpt":{"rendered":"
My enrollment confirmation and temporary ID card has arrived from United Healthcare. That leaves the loose end that Blue Cross will automatically renew my policy for 2016 if I don’t tell them to not renew me. So this morning at … Continue reading