The report as promised
My pickup window was 4-5 PM. That meant I could change or cancel my order up until 1 AM (hence my suspicion some picking is done overnight)
It takes about 20 minutes to get to this store. Charlotte has a serious “you can’t get there from here” problem because of opposition to through traffic in neighborhoods. Walmart’s Supercenter at 8180 S Tryon street is right under the glide slope to the 3 runways at Douglas Airport, which is approaching the passenger traffic count of O’hare in Chicago. During the times American is having the whole country change planes, there is probably a plane landing every 30 seconds.
Living near the airport is not where you find Bank of America executives. Back in the 70s when I used to live here, it was where the city dumped the public housing projects. The “West” side of Charlotte you might actually interact with a black person *panic attack*…
I left home about 3:30 just because I’m that kind of guy. If I am not at the job interview 10 minutes before the appointment, don’t hire me. At 3:45, exactly as promised, my cell phone rings. It isn’t a computer, it is Dwayne, my personal Walmart Shopper. I tell him I’m on the way and should arrive in about 10 minutes. I think Dwayne might have blurted out “Really?” Yeah, I’m so retro.
At exactly 4:00, I pull into space #2. Space #1 was filled by a car that wasn’t using pickup. There were 5 or six spots, so no problem. I called Dwayne back – the number on the sign is the same number and said “I’m here! I’m in spot #2!”
About 10 minutes later, Dwayne and Kasha pop out a door on the side and walk down a ramp with a dolly carrying a bunch of blue containers. I indicate I have a few questions if he has the time. His transactional interaction with me was via a smartphone – probably an iPhone, but I didn’t look closely. He sadly reported that a number of items were out of stock, but not the chocolate donuts! I had not permitted substitution on most items (per item choice during checkout). Only one omitted item was somewhat important.
So I pop open the trunk and they load what they have. I’m not even breaking a sweat yet…
Then it is Q&A time:
Q: Do people use Uber to do pickup?
A: I remember one guy using uber…
Q: after the items are picked, are the frozen and refrigerated foods kept cold until I arrive?
A: Yes, we have our own freezer and refrigerator in the store
Q: the web site shows that you scan each item as you put it in the basket – is that how it actually works?
A: yes. If we pick up the wrong item, it beeps at us to tell us wrong item
Q: (pushing my luck) If I buy fresh eggs, do you open the carton to make sure they aren’t cracked?
A: Yes, we do!
I didn’t ask if they wear plastic gloves 😉
So I sign by wiggling my finger on their phone (OMG Germs!) and I’m done. An email arrives with my detailed receipt (no paper).
After missing a turn from being timid and adding two miles to the trip, I’m home at 4:40. Having done no work at this point, my “20 minute until I keel over” clock is not running. My back is not complaining.
The trunk had exactly what I ordered (less the out of stock items). Frozen foods are frozen, cold foods are cold, Chocolate donuts await.
I can live with Michelle Obama frowning at my bad food insecurity choices. I would fry polar bear steaks if Walmsrt sold them. So in conclusion, I’m as happy as I can be. The assisting living center will have to wait.